دليل المستخدم
User Guide
Comprehensive guide to using the Moaem Project Management Platform
Table of Contents
1Getting Started | البداية
Account Setup
- Visit moaem.com and click "Get Started"
- Enter your organization details and email
- Verify your email address
- Set up Two-Factor Authentication (2FA) for security
- Invite team members via email
Pro Tip
Start with a project template to quickly set up your first project with pre-configured workflows.
2Dashboard Overview | لوحة القيادة
The dashboard provides a unified view of all your project activities:
Key Metrics
- - Project progress percentage
- - Pending approvals count
- - Document status overview
- - Upcoming milestones
Notifications
- - Approval requests
- - Document updates
- - Schedule changes
- - Quality alerts
3Project Management | إدارة المشاريع
Creating a New Project
- Navigate to Projects from the sidebar
- Click "New Project"
- Fill in project details: name, location, client, dates
- Assign project managers and team members
- Configure project settings and permissions
Project Features
File Management
Centralized document storage
Team Collaboration
Real-time updates
Progress Tracking
Visual analytics
4Document Control | إدارة الوثائق
Document Management Features
- +Upload Documents: Support for PDF, DWG, images, spreadsheets, and more
- +Version Control: Automatic versioning with revision history and numbering
- +Categories: Organize documents by type (drawings, specs, reports)
- +Document Packages: Bundle related documents into packages for grouped distribution, review, and transmittal. View package details with item lists and status tracking.
- +Full-Text Search: Search across all document content, metadata, and revisions
- +Built-in Viewer: View documents directly in browser without downloading
5Scheduling & WBS | الجدولة والهيكل
Work Breakdown Structure (WBS)
- - Create hierarchical task structures with drag-and-drop
- - Define dependencies (FS, FF, SS, SF) between tasks
- - CPM critical path analysis
- - Track progress at any level
Resource Management
- - Labor: Crew size, hourly rate, productivity, overtime
- - Material: Quantity, unit cost, waste factor, supplier
- - Equipment: Hourly/daily rate, mobilization, operator cost
- - Subcontract: Vendor name, scope, lump sum / unit rate
Gantt Charts & S-Curves
- - Interactive Gantt with zoom and pan
- - S-curve analysis for progress tracking
- - Baseline comparison overlays
- - Export to PDF and Excel
Timesheets
- - Log daily work hours
- - Track labor costs
- - Approval workflow for timesheets
- - Export reports for payroll
Schedule Comparison
Use the Compare feature to track schedule variance between baseline and actual progress with S-curve visualization.
6Cost Management | إدارة التكاليف
Full cost control with Earned Value Management (EVM), cost breakdown structures, and financial forecasting.
Earned Value Management (EVM)
- - CPI (Cost Performance Index) — cost efficiency
- - SPI (Schedule Performance Index) — schedule efficiency
- - EAC (Estimate at Completion) — projected final cost
- - TCPI (To-Complete Performance Index)
- - BAC, BCWP, BCWS, ACWP — full EVM metrics
Cost Breakdown Structure (CBS)
- - Hierarchical CBS tree view
- - Budget allocation per cost code
- - Actual vs budget variance tracking
- - Drill-down from summary to detail
Change Orders
- - Create and track change orders
- - Budget impact analysis
- - Approval workflow integration
- - Full audit trail
Cash Flow
- - Cash flow forecasting
- - Planned vs actual cash flow charts
- - Invoice and payment tracking
- - Monthly and cumulative views
7Risk Management | إدارة المخاطر
Identify, assess, and mitigate project risks with a visual 5x5 risk matrix and heat maps.
Risk Register
- - Create risks with category, description, and owner
- - 5x5 probability x impact scoring
- - Interactive heat map visualization
- - Risk status tracking (open, mitigating, closed)
Mitigation & Response
- - Mitigation plans with owner and deadline
- - Response strategies (avoid, transfer, mitigate, accept)
- - Action item tracking
- - Residual risk assessment
Lessons Learned
Build a knowledge base of lessons learned from past risks. Link lessons to specific risk categories for future project reference.
8Estimation | التقديرات
Build accurate project estimates using the MENA cost database with category-specific forms, assembly libraries, and sealed bid management.
Cost Database
- - MENA regional pricing database
- - Labor forms: hours/rate, crew size, productivity
- - Material forms: unit cost, waste %, auto-calculated with-waste cost
- - Equipment forms: hourly rate, hours per unit
- - Subcontract forms: vendor name, quote reference
- - Auto-calculated unit prices per category
Assemblies & Estimates
- - Reusable assembly libraries
- - Drag items from cost database into assemblies
- - Quantity takeoff with unit multiplication
- - Estimate vs actual tracking
- - Version control for estimates
Sealed Bid Portal
Create sealed bids that remain locked until the bid opening date. Compare multiple vendor bids side-by-side with automatic ranking.
9Quality Management | إدارة الجودة
Inspections & Checklists
- - Schedule and record quality inspections
- - Customizable checklists with pass/fail criteria
- - Attach photos and notes to inspection items
- - Pass rate analytics dashboard
NCRs & Punch Lists
- - Non-Conformance Reports (NCR) with severity levels
- - Root cause analysis fields
- - Punch lists with assignment and status tracking
- - Resolution workflow with approval chain
10Letters & Correspondence | الخطابات والمراسلات
Manage all project correspondence including RFIs, submittals, site instructions, and claims with bilingual templates.
Letter Types
- - RFI (Request for Information)
- - Submittals — shop drawings, material samples
- - Site Instructions — directives and clarifications
- - Claims — variation orders and disputes
- - General Correspondence — memos, notices
Features
- - Bilingual AR/EN templates with auto-numbering
- - Response tracking with deadline reminders
- - Distribution lists and acknowledgment
- - Full correspondence log with search
- - Attach documents from the document library
11E-Signatures | التوقيعات الإلكترونية
Digital signatures with legal compliance and complete audit trails for all document types.
- +Multiple Signer Workflows: Define signing order for sequential or parallel signatures
- +Digital Stamps & Seals: Apply official company stamps and professional seals
- +Audit Trail: Complete record of who signed, when, and from where (IP, device)
- +Mobile Signing: Sign documents from any device, anywhere
- +Legal Compliance: Compliant with e-signature regulations
12Approval Workflows | سير الموافقات
Unified approval system supporting 20+ entity types across all modules:
- - Multi-level Approvals: Configure approval chains with sequential and parallel steps
- - 20+ Entity Types: Documents, RFQs, change orders, NCRs, submittals, invoices, and more
- - Delegation: Assign approval authority when you're unavailable
- - Auto-Escalation: Automatically escalate overdue approvals to the next level
- - History: Full audit trail of all approvals and rejections
- - Notifications: Email and in-app alerts for pending approvals
13Transmittals | المراسلات
Professional document transmittal tracking:
- Create new transmittal with recipient details
- Attach documents from the document library or packages
- Specify purpose and required actions
- Track delivery confirmation and responses
- Maintain complete transmittal log with search
14Procurement | المشتريات
Full RFQ-to-payment procurement lifecycle:
Procurement Lifecycle
- - Requisitions and purchase requests
- - Request for Quotations (RFQ)
- - Vendor comparison and award
- - Purchase orders with approval workflow
- - Delivery tracking and GRN
- - Invoice processing and payment
Vendor KPIs
- - On-time delivery rate
- - Quality scores
- - Price competitiveness
- - Response time metrics
- - Overall vendor scorecard
15Reports & Analytics | التقارير والتحليلات
Generate comprehensive reports across all modules:
- - Project Status Reports
- - Schedule Reports & S-Curves
- - EVM Cost Reports (CPI/SPI)
- - Document Register
- - Cash Flow Reports
- - Quality Summary & Pass Rates
- - Risk Register & Heat Maps
- - Transmittal Log
- - Procurement Status
- - Vendor KPI Scorecards
Export Options
All reports can be exported to PDF, Excel, and CSV formats with bilingual AR/EN support.
16Inventory Management | إدارة المخزون
Track materials, manage warehouses, and maintain equipment across all your project sites.
Warehouse & Stock
- - Create multiple warehouses with location details
- - Add inventory items with SKU, category, and unit of measure
- - Track current stock levels per warehouse
- - Set reorder points and minimum stock levels
- - Low-stock alerts and reorder notifications
Material Movements
- - Receive: Record incoming materials from suppliers
- - Issue: Issue materials to project activities
- - Transfer: Move stock between warehouses
- - Adjust: Correct stock levels after physical counts
- - Return: Return materials to suppliers
Equipment Registry
Track heavy equipment and tools with serial numbers, maintenance schedules, assignment history, and current location across project sites.
17Surplus Marketplace | سوق الفائض
Trade surplus construction materials between organizations — reduce waste and recover costs.
Listing & Selling
- - Create surplus listings with photos and specifications
- - Set asking price and minimum acceptable price
- - Manage listing lifecycle (draft, active, reserved, sold)
- - View and respond to incoming offers
- - Counter-offer negotiation
Buying & Orders
- - Browse marketplace with search and filters
- - Submit offers on available surplus materials
- - Track offer status (pending, accepted, countered)
- - Full order lifecycle with delivery tracking
- - Leave reviews for completed transactions
Built-in Messaging
Communicate directly with buyers or sellers through the integrated conversation system — no need for external email or chat.
Need help? Contact us at [email protected]
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